1. Accept secure transactions in the chat window
2. Enhanced Customer Service
3. Higher Sales Conversion Rates
4. Cloud Based
5. No additional hardware required
6. No amends to your existing telephony set up
7. PCI DSS Compliant
Interactive live chat windows are becoming a popular communication tool for business to engage with their customers.
Designed to increase sales leads and enhance customer service, Gala Technology have taken the next step, by introducing secure PCI DSS compliant payment options within the chat window.
This means that the sale can be completed without the need for the customer to change channel to voice or internet, resulting in higher conversation rates and added customer satisfaction.