DirectPay | Customer-Initiated Payment Requests | SOTpay
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DirectPay Customer-Initiated Payments


Generate secure payment requests instantly using customer contact details. 


DirectPay allows businesses to send payment links on demand, enabling customers to complete transactions from any device.



What is DirectPay?


DirectPay is SOTpay’s flexible customer-initiated payment solution. Businesses can generate secure payment requests by entering a customer’s email address, mobile number, or both, and sending a payment link instantly.


Customers receive the request and complete the payment securely on their own device, removing the need for phone payments, portals, or manual bank transfers.

How DirectPay Works


  • Payment request created manually
  • Customer contact details entered
  • Secure payment link generated
  • Link sent via email or SMS
  • Customer completes payment securely
  • Transaction processed and confirmed



Key Benefits


  • On-demand payment requests
  • Flexible delivery via SMS or email
  • Maintain PCI compliant payment handling
  • Improve payment response times
  • Reduce manual payment follow-ups
  • Accept payments from any device
  • Secure remote payment collection
  • Full transaction visibility

Payment request by email example



Perfect for


  • Ad-hoc payment requests
  • Outstanding balance collection
  • Customer service payment resolution
  • Deposit requests
  • Finance and accounts teams
  • Remote sales transactions
  • Invoice payments
  • One-off customer payments

Why DirectPay


Traditional payment collection often requires manual follow-up or sharing bank details. DirectPay simplifies the process by generating secure payment links, helping businesses collect payments quickly while maintaining security and compliance.

Flexible Payment Requests


DirectPay allows businesses to create payment requests whenever needed. Whether collecting a deposit, settling an invoice, or resolving a customer account, payment links can be generated instantly.


Customers receive the request and complete payment securely without needing to log into a system.



Send payment requests instantly


See how DirectPay helps businesses generate secure payment links on demand, by requesting a no-obligation demonstration of the tools available with SOTpay. 

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