How to Become PCI DSS Compliant | Step-by-Step Guide
Featured Solution Discover our Link-Pay-Bank solution



How to Become PCI DSS Compliant


PCI DSS compliance is required for any business that accepts, processes or transmits card payments. The level of effort involved depends on how your business handles cardholder data.


For many businesses, compliance becomes complex when card data is stored, processed internally or handled manually, particularly for phone and remote payments.

PCI DSS Compliant logo



Step 1: Assess Your Current Payment Setup


Start by understanding how your business currently handles payments.


Ask:

  • Do you store card data?
  • Do staff take card details over the phone?
  • Are payments processed through third-party systems?

This determines your PCI scope and which requirements apply to you.

Step 2: Identify Your PCI Compliance Level


Your PCI level is based on transaction volume and determines how compliance is validated.


Most small and medium businesses fall into Level 4, which typically involves completing a Self-Assessment Questionnaire (SAQ) and maintaining basic security controls.

Step 3: Complete the Relevant SAQ


The Self-Assessment Questionnaire (SAQ) is your formal declaration of compliance.


The type of SAQ depends on your setup:

  • SAQ A: Fully outsourced payments (lowest burden)
  • SAQ A-EP: Ecommerce with partial involvement
  • SAQ D: Full card data handling (highest burden)

Choosing the right SAQ is critical, as it defines your compliance requirements.

Step 4: Secure Your Systems and Network


To meet PCI DSS requirements, your systems must be properly secured.


This includes:

  • firewalls and network protection
  • strong password policies
  • regular software updates and patching
  • encryption of data in transit

If your systems handle card data directly, the complexity and cost of this step increases significantly.

Somebody uses a credit card to make a payment by telephone



Step 5: Protect Cardholder Data


PCI DSS requires strict controls around cardholder data.

This means:

  • restricting access to authorised users only
  • encrypting sensitive information
  • avoiding unnecessary storage of card data

The more card data your business handles, the greater the compliance burden.

Step 6: Run Security Scans and Testing


Depending on your setup, you may need to:

  • complete quarterly vulnerability scans
  • test your systems for weaknesses
  • maintain logs and monitoring systems

These checks ensure your systems remain secure over time.

Step 7: Submit Compliance Documentation


Once complete, you must submit:

  • your SAQ
  • any required scan results
  • an Attestation of Compliance

This is usually provided to your acquiring bank or payment provider.

Step 8: Maintain Ongoing Compliance


PCI compliance is not a one-off task.

You must:

  • review your systems regularly
  • update security measures
  • stay aligned with PCI DSS updates
  • maintain documentation annually

The Smarter Way to Achieve PCI Compliance


For many businesses, the most effective way to simplify PCI compliance is to reduce or remove cardholder data from their environment entirely.

This can be achieved by:

By doing this, businesses can often qualify for simpler SAQs and significantly reduce compliance effort.

A hand reaches for a security shield

Common Challenges Businesses Face


Many organisations struggle with PCI compliance due to:

  • handling card details manually (especially over the phone)
  • storing sensitive data unnecessarily
  • relying on outdated systems
  • misunderstanding their SAQ requirements

Addressing these issues early can prevent costly mistakes later.

Get the digital SOTpay brochure

Frequently Asked Questions

How long does it take to become PCI compliant?
This depends on your setup. Businesses with minimal card data exposure can complete compliance relatively quickly, while complex environments may take longer.
What is the easiest way to become PCI compliant?
The simplest approach is to remove card data from your systems by using hosted payment solutions and third-party providers.
Do small businesses need PCI compliance?
Yes. PCI DSS applies to all businesses that accept card payments, regardless of size.
What happens if I fail PCI compliance?
Non-compliance can lead to fines, increased fees, reputational damage and potential loss of card processing capabilities.
Can I outsource PCI compliance?
You cannot outsource responsibility, but using compliant providers can significantly reduce your scope and effort.