Quality, consistency and operational maturity have become defining factors for businesses choosing a payment technology partner. As integration demands grow and security expectations rise, organisations want providers that can prove their processes hold up under scrutiny.
For SOTpay, that proof arrived in February 2026.
Gala Technology has announced a major milestone in its growth journey after achieving ISO 9001 certification, capping three years of sustained investment in platform development, security and operational excellence. The achievement follows the 2025 launch of SOTpay Connect and Cyber Essentials Plus accreditation, reinforcing the company's commitment to helping customers access faster, safer and more scalable payment technology.
Over the last three years, the SOTpay development team has worked to upgrade core systems in response to the changing demands of customers, growing integration requirements and rising security expectations across the payments sector.
That work has concentrated on:
In an industry where trust, speed and adaptability decide who earns a place on the supplier list, SOTpay has been building for the future and working to help set a new standard.
That step change in capability was matched by a deepening focus on resilience and governance. In 2025, SOTpay secured Cyber Essentials Plus accreditation, providing further assurance around the strength of its security controls.
ISO 9001 is the internationally recognised standard for quality management systems. Certification demonstrates that a business has documented, consistent and independently audited processes covering how it develops, delivers and improves its products and services.
For payment technology providers, that assurance carries real weight. Procurement, IT and compliance teams reviewing a new supplier want evidence that quality is managed by design.
Businesses operating in sectors such as:
increasingly expect recognised standards, governance frameworks and demonstrable process maturity before onboarding a new payment partner.
ISO 9001 certification was achieved in February 2026 following a full systems upgrade, alongside SOTpay's existing PCI DSS compliance.
“This is more than a certification milestone. It is the result of years of vision, discipline and belief in what SOTpay can become. We have invested heavily in our systems, our people and our processes because we know the future of payments belongs to businesses that can combine security, agility and customer experience in one platform. ISO 9001 is an important recognition of that work, and for us it is also a springboard.”
Jason Mace, CEO of SOTpay
“Over the past three years, our focus has been on creating a stronger, smarter and more flexible technology foundation that genuinely meets modern customer demands. SOTpay Connect was a major step forward because it changed the speed at which new integrations can be delivered. Achieving ISO 9001 reflects the maturity of our development and quality processes, and it gives customers confidence that we are building technology they can rely on as their own businesses evolve.”
Steve Biggs, CTO of SOTpay
“Customers want a partner that can remove barriers, reduce delays and help them unlock value sooner. What we have built over the last few years does exactly that. Faster integrations mean sales cycles can move quicker, onboarding becomes smoother and customers can begin seeing commercial benefits much earlier.”
Andrew Scott, Operations Director at SOTpay
A major breakthrough came in 2025 with the launch of SOTpay Connect, a middleware solution designed to simplify and speed up integrations with third-party applications, CRMs and PMS platforms.
Work that previously took months can now be delivered in a matter of days, opening up opportunities for partners and customers while reducing operational friction and accelerating time to value.
SOTpay Connect enables payment functionality to be integrated into:
For customers, the significance is practical. Businesses are under constant pressure to improve efficiency, meet compliance expectations and integrate their software ecosystems without the long lead times and technical headaches that have traditionally slowed innovation.
SOTpay's progress is designed to address those pain points directly, giving organisations a more responsive payments partner that can support growth while maintaining quality and security.
Faster integrations deliver:
The timing is significant as the payments and software integration landscape continues to accelerate. Businesses increasingly expect connected systems, seamless payment experiences and trusted partners capable of adapting to complex environments.
By combining faster integration capability with recognised standards for quality and security, SOTpay is positioning itself as a powerful enabler for software vendors, hospitality operators, service providers and multi-channel businesses looking to modernise payment operations.
SOTpay has since gone on to achieve ISO 27001 certification and complete rigorous penetration testing of its systems, building further on the foundations laid by ISO 9001.
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