Payment Solutions for Hotels & Hospitality

Secure guest payments, reduce fraud and integrate with OPERA Cloud.

Hotels and hospitality businesses manage deposits, room balances, extras, restaurant bills and event bookings. Traditional payment handling introduces fraud risk, manual reconciliation and compliance challenges that impact both operations and guest experience.

SOTpay provides PCI DSS compliant, multi-channel payment solutions designed for hospitality.

Secure deposits, integrate AI Concierge capabilities, collect guest payments and integrate directly with systems such as Oracle OPERA Cloud.

Contact the Team

Request a Demo of SOTpay for Hotels

Download the SOTpay Brochure for Hotels

Hospitality payment infographic showing how SOTpay helps hotels take secure direct booking payments over the phone to reduce OTA commission loss and protect room revenue.

Why Hotels & Hospitality Choose SOTpay

Trusted by Leading Hotel Groups

Used by hotel groups and boutique properties to secure deposits, receive tips from guests, extras and reservations.

Oracle OPERA Cloud Integration

Payments flow directly into OPERA Cloud, reducing manual reconciliation.

PCI DSS Compliance Without Hardware

Guests enter details securely via hosted payment links. No DTMF or card handling required.

Multi-Channel Guest Payments

Collect deposits and extras via SMS, email, WhatsApp or secure links.

Fraud & Chargeback Protection

3-D Secure authentication shifts liability to issuing banks.

Hosted & Scalable Platform

Cloud-based deployment suitable for single properties or multi-site groups.

Flexible Guest Experience

Support split payments, deposits, incidentals and staged billing.

Real-World Applications

Room Deposit Collection - Secure bookings with upfront deposits.
Restaurant & Spa Payments - Take remote payments for extras and services.
Concierge & Upsell Payments - Send payment links for upgrades and add-ons.
Long-Stay & Serviced Apartments - Automate recurring accommodation payments.
Event & Conference Deposits - Secure bookings for corporate events.
Pre-Arrival Payments - Collect balances before guest arrival.

The Added Value of SOTpay Connect

Oracle OPERA Cloud Integration - Automatically post payments to guest folios.
Real-Time Payment Visibility - Track deposits, balances and extras instantly.
Multi-Channel Guest Communication - Send links via SMS, email or WhatsApp.
Accounting Integration - Connect with Xero, QuickBooks and Sage.
Reduce OTA Commissions - Bring bookings in-house and take Online Travel Agents out of the loop, effectively reducing fees and increasing revenue.
Recurring Guest Billing - Automate long-stay and serviced apartment charges.
Open Banking Support - Reduce fees on high-value bookings.

Secure Payments for Hotels & Hospitality

SOTpay helps hotels collect deposits, reduce fraud and improve guest payment experience. From bookings to extras and long stays, SOTpay delivers secure and compliant hospitality payments.

How It Works

Guest requests to pay deposit or balance
Hotel sends secure payment link
Guest completes payment securely
Card data never enters hotel systems
Payment syncs with OPERA or accounting software
Dashboard shows payment status

Perfect Payment Solutions for Hotels

PayPrompt – email guest payments
Text PayLink – SMS deposit collection
AutoFlow – staged booking payments
AutoRenew – recurring accommodation payments
Link Pay Bank – Open Banking for large bookings
SOTsync Pro – OPERA and accounting integration