Why Charities Choose SOTpay

Secure & Compliant Payment Handling
 All transactions are fully PCI-DSS certified, meaning you protect donor data and reduce risk from compliance issues. Sensitive card info never touches your systems, eliminating many of the risks charities have with traditional payment setups.

Multi-Channel Donation Options
 Allow donors to give how they prefer—by phone, via SMS or email, live chat, WhatsApp, web, even IVR link services. All channels fortified with the same security, so you cover more ground without additional exposure.

Recurring Giving Made Simple
 Enable weekly, monthly, yearly or custom donation schedules with ease. Supporters can save card details securely (Card-On-File) where allowed, making repeat giving effortless and reducing drop-off.

Reduce Chargebacks & Fraud
 We use strong authentication (3-D Secure where applicable) and secure link services so liability for fraudulent transactions shifts away, giving you more predictable fundraising income.

Real-Time Reporting & Donor Visibility
 Access live dashboards to see donation progress, success/failure rates, campaign performance. Integrate with existing systems like Xero or QuickBooks to simplify reconciliation and accounting.

Hosted, Vendor-Neutral Platform
 No hardware to install, no telecom provider changes, no burden on in-house tech. SOTpay works with your existing infrastructure and scales with your growth.

Branded Experience & Support
 Transaction pages, donation portals, receipts—everything can be branded to your charity. Plus support & guidance so the transition is smooth with minimal internal overhead.

Impact & Examples

A mid-sized charity running multiple campaigns might process thousands of small donations each month. Even if average donation is modest, the cumulative savings on payment fees and fraud protection can free up significant budget for cause work.

Because SOTpay keeps sensitive data outside your systems, you avoid many compliance headaches—and reduce risk of breaches, which can harm both finances and reputation.

When donors feel secure, and giving is easy (especially via preferred channels like mobile, SMS, email, WhatsApp), your conversion rates go up—fewer abandoned forms, fewer dropouts mid-donation.

How It Works

A donor is engaged (via phone, email, social media, live event, or other channel).

They receive a secure link or channel appropriate to their preference (SMS, email, web page, chat, etc.).

They complete their donation securely via that link. Sensitive card data never enters your systems.

You see donation status, success/failure, and campaign performance on your dashboard. Accounting systems like Xero/QuickBooks are updated as needed.

FAQs

How can charities reduce payment processing costs?
 By moving from traditional card-only payments to secure pay-by-link and Open Banking alternatives, which often carry lower fees and no redundant hardware or infrastructure.

Is donor data safe with SOTpay?
 Yes. With PCI-DSS compliance, hosted solutions, and secure processing channels, donor data is protected. Sensitive data is never handled by your staff or internal systems.

Can donors give on a recurring basis safely?
 Absolutely. SOTpay supports recurring donation schedules and secure card-on-file options, where valid, to make repeat giving easier and reliable.

Do we need to use IVR, phone, or only online channels?
 You can use all. SOTpay works across multiple channels—phone (agent-assisted), SMS, email, live chat, web/mobile. Choose the mix that best suits your supporters.

Will SOTpay work with our accounting / fundraising management tools?
 Yes. SOTpay integrates smoothly with tools like Xero and QuickBooks, cutting down reconciliation time and simplifying financial reporting.

Empower Your Fundraising with Confidence

Make donation collection secure, simple, and donor-friendly. With SOTpay, charities can focus on doing good, not chasing payments, fighting fraud, or managing technical overhead.