When a customer is ready to pay during a call, sending a payment link allows you to complete the transaction immediately.
There is no need to take card details verbally, reducing friction and improving security while keeping the customer engaged.
Instead of waiting for a bank transfer or sending payment details, you can send a payment link with the exact amount pre-filled.
Customers can pay in seconds, helping you reduce delays and improve cash collection.
For larger payments, customers often prefer a simple and secure way to complete the transaction.
Pay by link removes the need for manual bank transfers and reduces the risk of errors when entering account details.
If your business engages with customers via social media, live chat, or messaging apps, pay by link allows you to take payments directly within the conversation.
This benefits merchants by removing the need to redirect customers to a separate checkout page.
Support teams often deal with payments during service interactions, and unless they use the outdated DTMF process, it comes down to a customer reading out their card details over the phone.
Pay by link allows call centre agents to send secure payment requests in real time, turning conversations into completed transactions without delay.
For businesses that do not operate a full e-commerce checkout, pay by link provides a simple alternative.
You can request payments as needed without building complex payment journeys.
Pay by link allows businesses to accept payments without needing an online store.
This is ideal for service-based businesses, mobile teams, or organisations that operate offline but still need to take remote payments.
If customers hesitate during checkout, a payment link can be used to re-engage them and complete the transaction.
This is particularly useful for recovering abandoned baskets or following up on enquiries.
Pay by link adapts to how your business operates.
Whether you are closing sales, chasing payments, or supporting customers, it gives you a fast and reliable way to get paid without unnecessary friction.
SOTpay allows you to send secure, branded payment links across multiple channels, helping you get paid faster and improve the customer experience.
