Your acquiring arrangements can change. Your business still needs to collect payments, support customers and keep financial records up to date.
A change in rates, service or risk policy can prompt a review of your acquiring provider. The question is how much of your payment operation needs to change alongside it.
Acquirer-agnostic payment technology gives businesses greater flexibility to choose between supported acquiring partners while retaining their core payment platform and familiar workflows.
The SOTpay Merchant Command Centre from Gala Technology brings that flexibility together with secure payment collection and everyday payment management.
Your payments. Your choice.
An acquiring provider supports your business’s ability to accept card payments and receive settlement. A payment gateway provides the technology that securely passes transaction information through the payment process.
Acquirer-agnostic technology supports connections to multiple compatible acquiring providers. This gives a business more options when reviewing its acquiring relationship.
With SOTpay and the SOTpay Integrated Gateway, you can separate your payment technology from your choice of acquiring partner.
If your current provider changes its terms or no longer suits your requirements, you have greater flexibility to explore another supported acquirer while retaining your core payment platform.
A new acquiring relationship still requires approval and configuration. Compatibility, existing payment arrangements and implementation requirements need to be checked before a move.
A competitive transaction rate matters. So does the operation behind every transaction.
Your team may use payment links to collect invoice balances, take deposits during telephone conversations or manage ongoing customer payment arrangements. Finance may rely on connected reporting and reconciliation processes.
These workflows take time to establish.
When reviewing acquiring services, consider the wider effect of a proposed change:
Greater acquiring flexibility gives your business room to assess those questions alongside price and service.
It also helps you plan around the way your business operates.
Control becomes useful when your team can see what is happening and take the next action.
Has a customer completed their payment? Which requests remain outstanding? Where can a colleague find transaction information or action a refund?
The SOTpay Merchant Command Centre gives your team a central place to manage payments, view transaction reports and handle refunds.
From requesting payment to confirming its status, clearer visibility helps reduce reliance on disconnected processes.
For business leaders, that supports oversight. For payment teams, it makes everyday activity easier to follow. For finance, it brings collection activity closer to the records that need updating.
The payment experience is part of your customer relationship.
A customer who recognises your business and understands the next step has a clearer route to completing their payment. SOTpay supports different payment journeys around those needs.
Securafone lets customers enter their card details securely on their own device, without reading them aloud to your team.
This helps reduce card-data exposure and simplify PCI DSS compliance. Your business still needs to understand and meet the compliance obligations that apply to its own environment.
SOTpay also offers a 100% guarantee against eligible fraud-related chargebacks, subject to its applicable guarantee terms, eligibility criteria and authentication requirements.
An unfamiliar payment link can create hesitation.
Securalink supports multichannel payment requests and bespoke branded payment pages, helping customers recognise who they are paying.
Your business can create a more consistent journey across customer communications, website pages and sales activity.
Pay by Bank gives customers the option to pay directly from their bank account, securely authorising the payment through their own banking app.
There are no card details to enter, and your team receives instant payment confirmation.
It provides an alternative to cards that can help reduce processing costs, depending on your payment arrangements.
As payment volumes grow, small administrative tasks can consume more of your team’s time.
SOTpay supports workflows that help reduce that repetition.
SwiftLoad lets your team upload payment data in bulk, making it easier to manage multiple requests without creating each one individually.
This supports collections and relevant customer campaigns while giving staff more time to focus on customers and outstanding payments.
Integrations with Xero, QuickBooks and iplicit bring payment collection and financial records closer together. Sage connectivity is available depending on your setup.
Connected workflows can help reduce manual matching, improve financial visibility and keep records up to date. The available functionality depends on the integration and configuration in use.
Card-on-file functionality supports repeat payments through securely saved payment credentials.
This can help your business manage subscriptions, deposits and agreed payment schedules with less administration.
If you are changing acquiring partners, confirm how existing saved credentials and ongoing arrangements will be handled as part of the transition.
Permanent payment pages on your website let customers enter an amount and reference to settle invoices or outstanding balances when it suits them.
With the appropriate integration, payment information can flow back into your systems to support automated reconciliation.
A successful review should produce a clear plan for your business.
Before committing to another provider, confirm:
These checks help your business compare the complete arrangement and plan for continuity.
SOTpay’s acquirer-agnostic approach can support a move to another compatible, supported acquiring partner while retaining your core payment platform. The new acquiring relationship requires approval and configuration, and the implementation details depend on your setup.
No. Your proposed acquiring partner must be supported and compatible with your business requirements, payment channels and configuration. Confirm compatibility before making a decision.
The SOTpay Merchant Command Centre is the central environment businesses use to manage SOTpay payment activity, including payments, transaction reporting and refunds.
Yes. SOTpay supports secure card payment journeys and Open Banking Pay by Bank. Available payment methods depend on your business requirements and setup.
Continuity depends on the implementation. Approval, configuration, testing and transition planning remain necessary. Acquirer-agnostic technology gives your business greater flexibility when reviewing its options.
Your business should be able to review its acquiring arrangements as its needs evolve.
SOTpay connects acquiring services with payment technology designed around secure collection, clearer visibility and more manageable workflows.
Whether you are reviewing your current provider or looking to improve everyday payment management, start with the operation your business needs.
Request a SOTpay demonstration to discuss supported acquiring partners, payment journeys and integrations with Gala Technology.
Keep your independence. Keep control.
SOTpay Merchant Command Centre. Your choice of acquirer. Your payments under control.
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